Privacy Policy

Effective as of January 2026. This privacy policy describes how Kowd collects, uses, and protects your personal information when you visit our website, inquire about our coding education programs, or interact with our services.

1. Information We Collect

Kowd collects personal information in several ways to support our mission of diagnosing learning blockers and mapping personalized curriculum pathways for career-switchers and self-taught developers.

Contact and Inquiry Data: When you complete inquiry forms, request information about our bootcamp programs, or contact us via email or phone, we collect your name, email address, phone number, and any message content you provide. This information helps us respond to your questions and assess your fit for our programs.

Application and Registration Data: If you apply for admission to Kowd, we collect information about your coding background, technical skill level, learning goals, geographic location (to verify eligibility within Cairo, Alexandria, or Giza), and any other details you provide in your application. We may also request references or examples of your prior work.

Website Usage Data: We may collect information about how you interact with our website, including pages visited, time spent on each page, links clicked, and the device and browser you use. This is typically gathered through standard web server logs and, if enabled, analytics tools that help us understand user behavior and improve our site.

Cookies and Similar Technologies: Our website may use cookies and similar tracking technologies to remember your preferences, maintain session information, and analyze site performance. These may include both session-based cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You can control cookie settings through your browser.

Communication Records: If you correspond with us via email, phone, or messaging, we retain copies of those communications to provide support, document requests, and improve our services.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Program Administration: To process your application, assess your technical skill gaps, determine course eligibility, and communicate about enrollment and program logistics.
• Personalized Learning Pathways: To diagnose your specific learning blockers (such as debugging paralysis, architecture confusion, or deployment anxiety) and recommend tailored curriculum modules and prerequisite skill development.
• Communication: To respond to inquiries, send program updates, share course materials, and provide customer support.
• Website Improvement: To analyze how visitors use our site, identify technical issues, and enhance user experience and content relevance.
• Legal Compliance: To comply with applicable laws, regulations, and contractual obligations in Egypt and internationally.
• Marketing and Outreach: To send you information about new programs, course offerings, or educational resources, with your consent where required by law.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Your explicit consent (for example, when you submit an inquiry form or opt in to receive communications).
• Performance of a contract or agreement (such as your enrollment in a Kowd program).
• Compliance with legal obligations under Egyptian law and international data protection standards.
• Our legitimate business interests in improving our services, preventing fraud, and maintaining the security of our platform.

4. Sharing Your Information

Kowd does not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing applications, delivering educational content, or providing customer support. These providers are contractually obligated to use your information only as necessary to provide services to Kowd and to maintain the confidentiality and security of your data.

Legal Requirements: We may disclose your information if required by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect our legal rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice of any such change and any choices you may have regarding your information.

Consent: We may share your information with third parties when you explicitly consent to such sharing.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specifically:

• Inquiry and contact information is retained for up to two years after your last interaction with us, unless you request deletion.
• Application and enrollment records are retained for the duration of your participation in Kowd programs and for a minimum of three years thereafter to support educational records and legal compliance.
• Website usage data and analytics information are typically retained for up to 12 months.
• Communication records are retained for up to five years to support customer service and dispute resolution.

You may request deletion of your personal information at any time, subject to legal obligations and the necessity of retaining certain data for program administration or legal compliance.

6. Data Security

Kowd implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or credentials you use to access our services.

7. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct or update inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your personal information, subject to legal retention requirements.
• Right to Restrict Processing: You may request that we limit how we use your information in certain circumstances.
• Right to Data Portability: You may request a copy of your information in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: If we process your information based on your consent, you may withdraw that consent at any time.
• Right to Object: You may object to certain types of processing, such as direct marketing communications.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

Our website may use the following types of cookies and tracking technologies:

• Essential Cookies: These are necessary for the website to function properly, such as maintaining your session and processing forms.
• Analytics Cookies: We may use analytics tools to track how visitors use our site, including pages visited and user behavior patterns. This helps us improve content and user experience.
• Preference Cookies: These remember your choices, such as language preferences or display settings.

Most web browsers allow you to control cookies through browser settings. You can choose to disable cookies or receive notifications when a cookie is being set. However, disabling cookies may affect the functionality of our website. For more information about cookies and how to manage them, visit allaboutcookies.org.

9. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by Kowd. This privacy policy applies only to information collected through our website. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external websites before providing your personal information.

10. Children's Privacy

Kowd's programs and website are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information and terminate the child's use of our services. If you believe we have collected information from a child under 18, please contact us immediately.

11. International Data Transfers

Kowd is based in Alexandria, Egypt. Your personal information may be processed, stored, and transferred within Egypt and, if necessary, to other countries to support our operations and service delivery. By using our website and services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We implement appropriate safeguards, such as standard contractual clauses, to protect your information during international transfers.

12. Changes to This Privacy Policy

Kowd may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our website and services following the posting of changes constitutes your acceptance of the updated privacy policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

We will respond to your privacy inquiries within 30 days or as required by applicable law. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.